Key Account Executive / Manager

We are looking for a Key Account Executive / Manager with at least 3-5 years of Account Servicing experience. This position reports to the Sales Director. Successful candidates should be capable of interfacing with professionals at the highest organizational levels within the client base.

Duties can include:

  • Creating and communicating a project plan, schedule, and budget
  • Assessing and evaluating project success
  • Client consultancy (email, WA, phone, video conferencing and face-to-face)
  • campaign management and reporting
  • constantly improving the processes and technology for our delivery of services
  • Manage projects and clients
  • Developing sales strategies, negotiating with partners, and training
  • Recruit, develop, service, and grow relationships with corporate partners.
  • Provide consultative selling, cross-selling, and upselling, in addition to maintain the highest level of customer experience.
  • Monitoring the health of partners & their campaigns, keeping the Key Performance Indicators on track.
  • Provide weekly report updates of sales, pipelines, leads, opportunities, and sales activity.
  • Achievement of monthly/quarterly sales targets.
  • Administrative duties, including the collation & submission of reports
  • Prepare project documentation such as schedule, quotation, research, etc
  • Ability to engage with all levels across the customers’ organizations including C- level executives; understand and identify customers’ needs through account planning.
  • Generate leads and build healthy funnels to meet sales objectives.
  • Engagement and cultivation of strong rapport with partners and vendors
  • Gathering of market intelligence on new products, industry trends, competitive
  • development, and constant evaluation of potential new product lines

Skillsets:

  • Only Singaporeans / PR need to apply
  • Diploma/Degree in Business/Sales/Marketing/IT or equivalent
  • Proficiency in MS Office skills, Project Management software
  • Minimum 3 – 5 years of working experience in a similar function in the IT industry
  • Collaborative, Strong communication skills, Good Team player
  • Problem solver, Attention to detail
  • Strong organizational skills
  • Ability to multi-task and prioritize,Goal- and results-driven
  • Simplify complex workflows
  • Tech-savvy, Data-driven
  • Project management (manage timeline, resources, and scope of work)
  • Interest in international relationships and digital technology
  • Demonstrates the ability to communicate, present, influence credibly and effectively at all levels of the organization and with clients.
  • Passion to learn new product solution / technology.
  • Experience in administrative work, customer and key account servicing is preferred
  • Good interpersonal skills
  • Good team player, Able to work in fast paced environment
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UI / UX Executive

This job holder will be responsible for designing and building prototypes for a wide range of complex digital services. He/She should have a strong collaborative mindset and the ability to work as part of across-functional team. Empathetic to user values and needs, and the ability to effectively communicate design concepts and UX principles will be crucial.

Job responsibilities:

  • Serve as the digital design expert for assigned products and create user interfaces in the product that are beautiful, efficient and take advantage of next generation technologies and techniques
  • Take the lead over user flows, task flows, user journeys and page flows to create a clear path to purchase for our customers.
  • Create a wide range of deliverables such as UX flows, wireframes, click-able prototypes, high-fidelity mock-ups and design web templates
  • Collaborating with product managers, visual designers and developers to bring to life the best customer experiences
  • Design user interfaces that are consistent within the current brand standards while helping to evolve the visual brand
  • Create storyboards, and digital prototypes to effectively communicate your interaction and design ideas
  • A bridge between design and analytics and optimization
  • Successfully manage multiple priorities and creative projects, whether independently or within a team environment, while consistently delivering against project milestones and deadlines
  • Create flexible, coherent design systems, style guides and component libraries
  • Partner with IT developers to ensure digital designs are implemented correctly
  • Establish and promote design guidelines, best practices and standards

Qualifications:

  • 3 + years industry experience (agency or creative design studio)
  • 1+ years of experience in a product setting, building digital products/experiences.
  • Degree in Design or a related creative discipline
  • Sketch, Adobe Suite, InVision or comparable prototyping tools.
  • Portfolio, showing a strong sense design principles including UX interaction best practices
  • Solid experience in user testing, A/B testing, and data analysis in order to bring an optimized product to market
  • Poise and focus under pressure
  • Designing for cross-platform Web browsers
  • Strong interpersonal skills; a team player who is positive and collaborative
  • Passion (the ability to view the work as fun!)
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