Effective Date: 01/09/2024
- Introduction
Welcome to D. INK PTE. LTD. We respect and value your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our ticketing services for events, concerts, and festivals in Singapore and the surrounding region. This policy also covers data handling when we represent artist brands or collaborate with other partners.
- Information We Collect
We collect information necessary to provide you with our services, which includes:
Personal Information: Full name, contact details (email, phone number), and address.
Payment Information: Credit/debit card details or other payment-related information to process transactions.
Technical Information: Device information, IP address, and browsing data to enhance our website and services.
Event Preferences: Ticketing history, preferences, and interests to provide personalized event recommendations.
- How We Use Your Information
Your information is used solely to improve your experience and support our services:
To process your ticket orders and provide event updates
To personalize event recommendations
To communicate event-related promotions, offers, and updates
To ensure secure and smooth payment processing
To analyze usage and improve our services
- Sharing Your Information
We may share your information with third parties only when necessary to provide our services:
Event Partners and Artist Brands: For managing events, promotional communications, and customer support
Payment Processors: To handle secure payment transactions
Legal Compliance: As required by law or in response to valid requests by public authorities
- Data Security
We implement stringent security measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
- Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You may adjust your browser settings to manage or disable cookies; however, this may limit certain functionalities on our website.
- Your Rights
You have the right to access, correct, or delete your personal information. For any data requests or inquiries, please contact us at [support@dink.com.sg]
- Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Please review it frequently to stay informed.
- Contact Us
For questions or concerns regarding this Privacy Policy, please reach out to us at:
DINK Support Team
Email: [support@dink.com.sg]
